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Customer Reviews

Average Rating - 9.7 / 10
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I did have a good experience with Bridal Shoes Canada. Their exchange policy and system is well done and convenient. However, it wasn't very clear that the return shipping label was an attachement in the email that I received. I thought it was already in the box when my shoes were mailed to me the first time. Therefore, I ended up paying the return shipping. I would suggest to clearly specify that "attached" means to the email, and that they must then download the document/return label.

Submitted by Sarah, who rated us 6/10May 21, 2012

I absolutely LOVE my shoes, the dyable shoes came out a great color...cant wait to wear them thanks!

Submitted by Janelle, who rated us 10/10May 18, 2012

The shoes I ordered are beautiful!! They arrived to my house very quickly. The shoes are very comfortable, however the only thing that bothers me is the fishing line under the straps (used to hold on the diamonds). It scratches my feet and is very irritating! I will have to put some tape under there or something soft to eliminate that. Would definitely order from this site again!

Submitted by Tiffany D, who rated us 8/10May 17, 2012

Thanks so much for the shoes I got! I was so happy with them and I loved how fast they were delivered to me. Great service...I am recommending you to to all my friends

Submitted by Sarah, who rated us 10/10May 8, 2012

When my shoes arrived they were too big and color wasn't right so I sent email asking if I could exchange and they replied me right away said they have the color and the size I asked for and they gave me returning shipping label. I shipped the shoes the same day and received the other ones 4 days later. I sent them lots of emails asking questions and they answered me quickly and nicely everytime. Thank you for your great service! I will recommend anybody to buy wedding shoes from them.

Submitted by Hiroko, who rated us 10/10May 5, 2012

I had a wonderful experience with Bridal shoes canada! Great selection, great customer service. All of my emails were responded back quickly, I am very pleased with the service and I can't wait to see the product!

Submitted by nikki richtler, who rated us 10/10May 1, 2012

Just purchased dyed shoes and clearly your color online color palette needs improving. I ordered amber green. On screen the color displayed a deeper green which is what I was after but I got a kelly green. I purchased from your site because I was after a specific color and only determined I could get this with a dyed shoe. The shoe itself was fine just the color match from your palette in comparison with the shoe I received, was a noticeable marked difference.

The Color palette has been updated, please always use the real shoe picture as references. Thanks

Submitted by Nancy Gleason, who rated us 10/10Apr 27, 2012

Just purchased the Benjamin Adams "Charlize" and all I have to say is "wow"! I have been looking for the perfect pair of heels for my wedding and have looked all over. I was nervous about buying online becasue I have never tried on or even seen the shoes. They are exactly as you described them and fit perfect (true to size). They are even comfortable for being a 41/4 inch heel!! Thank you for your super fast delivery for this out of province purchase. Pefect for this picky bride:)

Submitted by Shan Shaughnessy, who rated us 10/10Apr 23, 2012

Hi Jun, Happy to report that the shoes were delivered to-day to my mail box. Thank you so much for your kindness & consideration. The dyeing is masterful, absolutely a first class job. I will happily recommend you given the opportunity. Thank you again

Submitted by Esther, who rated us 10/10

I was so pleased with the service provided by Bridal Shoes Canada. What a pleasure to deal with. Shoes are just beautiful and how quickly they were shipped right to my door. Thank you Karen of Bridal Shoes Canada is was a pleasure and I will certainly order again from you. Sue

Submitted by Sue, who rated us 10/10Apr 16, 2012

My experience with Bridal Shoes Canada was Amazing!! I purchased a pair of Bridal shoes for my sister as a gift and dyed them lavender. The shoes look FANTASTIC! I received Excellent customer service & the delivery was SUPER quick!

Submitted by Nicole Garcia, who rated us 10/10Apr 16, 2012

Recieved my shoes today..I am in love!! Even prettier in real life than the photo. Beautiful quality..only bad thing is I have to wait 4 1/2 months til my wedding to wear them :p Thanks!!!

Submitted by Erin, who rated us 10/10Apr 13, 2012

Great customer service! Easy and quick exchange! Shoes fit perfectly and I love it!

Submitted by Aggie, who rated us 10/10Apr 12, 2012

wonderful shoes! even nicer in person, and surprisingly comfortable. the shoes arrived in about a week.

Submitted by anonymous, who rated us 10/10Apr 12, 2012

Amazing experience...the shoes came quickly and when I had a problem with the size it was quick and easy to exchange them...Thanks so much! LOVE MY SHOES :)

Submitted by Darcy Davie, who rated us 10/10Apr 11, 2012

I had the most wonderful experience with Bridal Shoes Canada. The first pair of shoes I ordered were too small, however, Bridal Shoes Canada organized for me to return them with no inconvenience to me at all. I ordered a new pair and they are perfect! The customer service is amazing. I highly recommend dealing with this company. I will be a repeat customer for sure! Thank you!

Submitted by Brittany, who rated us 10/10Apr 11, 2012

I ordered a pair of Benjamin Adams Olso in Silver. When I ordered them they were on back order and I live chatted with someone from there company who was able to tell me exactly when they would be in and an aprox on when they would be at my doorstep. They nailed it bang on to the day. I opened my very well packaged package to find the most beautiful, sparkly, authentic Benjamin Adams shoes. I love them!!!! They are perfect and I could not be happier with my purchase!!!!!

Submitted by Marlo Crocker, who rated us 10/10Apr 11, 2012

I loved the shoes I ordered (Benjamin Adams, Athens in Silver with matching handbag). The service was fantastic. I would order from this company again, without any hesitation. Thanks again for the wonderful shoes. I look forward to wearing them on my wedding day!

Submitted by Mandi Kohli, who rated us 10/10Apr 11, 2012

Everything was great, service and all!!!

Submitted by Fiona , who rated us 9/10Apr 10, 2012

I was very hesitant to buy online but Bridal Shoes Canada had exactly what I was looking for (Allure Bridal - Coco) at the cheapest price. I am SO glad I ordered theses shoes, they are exactly as pictured, they are true to size, and were packaged beautifully (original Allure packaging, each shoes wrapped in satin bag)! I ordered late Thurs night after purchasing my Wedding Dress on Wed and I recieved my shoes on Tues. Super fast "regular" shipping, and I really love the email interac option.

Submitted by amanda, who rated us 10/10Apr 3, 2012

Excellent quality!!! Shipping very fast in 4 days!

Submitted by Catia De Sousa, who rated us 10/10Mar 24, 2012

After spending hours on the computer trying to find red shoes to wear on my wedding day, I found this company. I have wide but small feet (5.5) so I ordered them knowing I could return them if I needed to with no hassle but I would have to start from the beginning. I got my shoes in way less time then quoted, they were exactly what was on the website and reasonably priced for wedding shoes. I would recommend this company to anyone! Thanks for the great service!

Submitted by Stephanie Fahselt, who rated us 10/10Mar 23, 2012

Great quality, great service, & arrived quickly.

Submitted by Fiona, who rated us 10/10Mar 23, 2012

Amazed with service! They didn't have my size right away so they offered to send me half a size up in the event that I had a dress fitting and then send the right size when available! They set expectations for when my size would be in and ended up sending them 2 weeks early!! Shoes are beautiful, very impressed!!

Submitted by Jeni, who rated us 10/10Mar 23, 2012

The Nina wedges are perfect! The fit was true to size and the quality of the shoe is excellent. The delivery arrived before the promised delivery date and I was very pleased with the overall service.

Submitted by Lisa Jane, who rated us 10/10Mar 23, 2012

My experience with bridal Canada was awesome! The prices are amazing and service was very fast! I will recomend this site to the next bride to be for sure!

Submitted by Melissa Hutsul, who rated us 10/10Mar 19, 2012

I had a really hard time finding good quality bridal shoes until I came across Bridal Shoes Canada. The shoes arrived quickly and were in perfect condition. I had a bit of trouble with sizing, so I ended up having to exchange my shoes a couple of times, but the team made it VERY easy and bent over backwards to help me and make sure that I had the right shoes, in the right size before my dress fitting. Their communication was exfeptional. I would highly recommend this company to everyone- incredible customer service!

Submitted by Nicole, who rated us 10/10Mar 14, 2012

Fast delivery. The shoes fit perfectly and my feet are very hard to fit. Will be back

Submitted by Loretta Kent, who rated us 10/10Mar 9, 2012

Ordered my shoes, jada by Coloriffics, the shoes were perfect , nice quality , great fit. I ordered them and just went with regular shipping , still got them in less than a week. I would definately recommend this site. Suggested here for bridesmaid and flower girl also . So happy !! Lori

Submitted by LORI JONES, who rated us 8/10Mar 5, 2012

Excellent customer service and fast shipping. Bridal Shoes Canada was able to provide me with a purse to match my shoes in a timely fashion, whereas bridal stores in my area could not. I would definitely deal with Bridal Shoes Canada again and recommend them to family and friends.

Submitted by Stephanie, who rated us 10/10Feb 28, 2012

The delivery was very fast!!! I love the shoes! They were packed nicely and are true to the portrayal on the site! They are very comfortable!!! I can't wait to wear them. Thank you

Submitted by Cherie Marion, who rated us 10/10Feb 28, 2012

I had a great experience with the website. It was easy to use and the my shoes were delivered within a week. However, I was a little worried when the sticker labels on the shoe were marked 8 when I ordered a size 6 1/2. But then I tried them on and realized that they fit perfectly and were in fact a size 6 1/2. So it worked out!

Submitted by Firyal Ali, who rated us 9/10Feb 27, 2012

I would like to say that I am very happy with my experience with Bridal Shoes Canada. The shipping was great and their customer service is amazing!!! Thank you again!!

Submitted by Maria, who rated us 9/10Feb 21, 2012

Hi, Just wanted to say that I am thrilled with my shoes.I have wide feet and they feel wonderful.I am also very happy with the customer service (outstanding). I got a call to say there would be a delay , and Jon delivered them himself to my place of work , an hour drive away. I want to say THANK YOU very much, otherwise I would have had to go looking for other shoes at the last minute. Thank you again , I will recomend you and shop again in the future.

Submitted by Laurel Pradolini, who rated us 10/10Feb 17, 2012

I ordered a cake topper and a pair of shoes for my wedding. I sent a picture of my wedding colors and Bridal Shoes dyed my shoes to a perfect match! I am very very happy with my purchases and definatly recommend them! They were great to deal with, very friendly, and a speedy delivery!

Submitted by Rebecca, who rated us 10/10Feb 8, 2012

Shoes look great and are comfy. Very Fast shipping

Submitted by Jillian, who rated us 10/10Feb 5, 2012

The shoes arrived quickly and were exactly what I ordered. The price was too high in comparison to what I could have purchased them for on an American website ($80 vs. $120 when our dollar is close to par). However these were the only 8.5 I could find online. If the prices were more reasonable, I would definitely recommend the website to others. Thank you.

U.S store price does not includes duty, tax and brokerage fee and they do not offer free shipping to Canada. We ship from Canada so there is no suprise charge on delivery and our shipping is free.

Submitted by Cheryl Vw, who rated us 7/10Feb 5, 2012

I ordered - Touch Ups - Breeze. I received my shoes on time and they fit perfectly! And they are so comfortable!

Submitted by Marie, who rated us 9/10Feb 5, 2012

"They were so considerate. I had my fitting at the end of the month, but ordered the shoes well ahead. This would not have given me enough time to return the shoes in their 7 day window, had they not matched my dress. So they extended the return date by 3 weeks for me. This helped out so much. They were also very quick and apologetic to remedy their own errors. Great experience, I cannot say I have ever received such great customer service from anyone. Thanks and Merry Christmas"

Submitted by MrsEddy, who rated us 10/1027/12/2011 9:11

"I thoroughly enjoyed dealing with Bridal Shoes Canada. They were understanding and easy to communicate with. I would definitely order from there again. Also, the shipping was quick and hassle free :)"

Submitted by satisfied customer!, who rated us 10/1022/12/2011 14:43